Texana Center provides 24-hour crisis services to current patients as well as those individuals who are not currently admitted into Texana services.
If an individual is experiencing a mental health crisis, the individual may go directly to the nearest Texana Behavioral Healthcare Clinic for assistance during the hours of 8:00 AM – 5:00 PM,
or if this is not possible, call the crisis hotline at 1-800-633-5686 for assistance. For after hours crises, the crisis hotline should be called. The Crisis Hotline is staffed 24 hours a day,
365 days a year by a qualified mental health professional. If it is determined based on the phone call that a face-to-face screening is required, a crisis screening will be arranged in the
safest environment for the individual and the Texana after hours screener.
During the crisis screening, an evaluation will be completed to determine the most appropriate method of resolving the crisis. This can include community referrals, scheduling an initial
intake appointment at a Texana Behavioral Healthcare Clinic, or even coordinating inpatient hospitalization. Our goal is to assess and help individuals presenting in crisis as effectively
and efficiently as possible, and in the least restrictive manner.
