09/24/2020 06:59:28 PM
The Texana Center Case Management Program has earned the National Committee for Quality Assurance (NCQA) Accreditation of Case Management for Long-Term Services and Supports (LTSS). NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of health-related programs.
Texana’s Authority Division Case Management Program serves over 1,800 persons with intellectual and developmental disabilities and employs a staff of 52 case managers, called Service Coordinators. With the leadership of Maribel Burgos and Emily Boyd, Authority Services Program Managers, Texana applied for Accreditation in 2019 and successfully completed the review survey this summer.
Of the 39 Community Centers in Texas, Texana Center is the second Community Center in the state to earn the NCQA Accreditation of Case Management for Long-Term Services and Supports. The program is accredited for three years and during those years, Texana plans to maintain accreditation and continue to improve processes to coordinate the care and services most important to people with intellectual and developmental disabilities.